Returns & Refunds

We genuinely hope you love your Pantaloni piece enough to keep it forever!

But if it's not quite right, no worries – you have 14 days from the day your order is delivered to let us know you'd like to return it.

Return conditions

To be eligible for a refund, your item must come back to us in exactly the same condition it arrived:

• Unworn (yes, trying it on is absolutely fine!)
• Unwashed
• With all original tags attached 
• Free from makeup, perfume, deodorant, stains, pet hair, mysterious marks, or any signs that it's been out on an adventure.

Basically, if we can't tell the difference between your return and a brand-new item, we're all good.

Please pack it carefully so it arrives safely.

Return shipping

Return shipping costs are the responsibility of the customer.

Original shipping costs, customs duties, and taxes (where applicable) are non-refundable.

Damaged or incorrect orders

Mistakes happen (we're only human).

If your order arrives damaged or you've received the wrong item, please email us as soon as possible at wearpantaloni@gmail.com.

Please include:

• Your order number
• A few clear photos of the issue

We'll sort it out as quickly as we can.

Refunds

Once we've received and inspected your return, we'll let you know if it has been approved.

If approved, your refund will be sent back to your original payment method within 10 business days.

Depending on your bank or payment provider, it may take a few extra days before the money appears in your account.

Questions?

If you're unsure about sizing, returns, or anything else, just send us an email at wearpantaloni@gmail.com.

We're a very small business, and every order genuinely means the world to us. We hope you'll love your Pantaloni piece enough to keep it — but if it isn't the right fit, we completely understand