Shipping policy

Shipping – Pantaloni

All Pantaloni orders are shipped from Denmark.

Each garment is carefully prepared and packed with attention to detail before being dispatched to its new owner.


Processing Time

Quality takes time.

Most of our items are made to order, and our standard processing time is up to 3 weeks before dispatch.

We always aim to complete and ship orders sooner whenever possible. However, we prioritize craftsmanship and accuracy to ensure the best possible experience.

Processing time refers to production time and begins from the date your order is placed.


Shipping Carriers & Estimated Delivery Times

We select shipping carriers based on destination to ensure reliable and efficient delivery.

Depending on your location, we use:

  • GLS – estimated delivery within 1–2 business days

  • PostNord – estimated delivery within 5–10 business days

  • DHL Express – estimated delivery within 2–4 business days

Delivery times are estimates and begin from the date your order is dispatched.

Please note that delays caused by customs, peak seasons, or courier disruptions are beyond our control.


Tracking & Insurance

All orders are shipped with tracking and insurance.

Once your order has been dispatched, you will receive a tracking number so you can follow your shipment.

Because our garments require significant time and craftsmanship, we prioritize secure shipping methods to protect your purchase.


Damaged Parcels

Please inspect your package upon arrival.

If the parcel or its contents appear damaged, this must be reported directly to the courier immediately — or no later than 48 hours after delivery — so the issue can be properly documented.

While each order is packed with great care, Pantaloni cannot be held responsible for loss or damage occurring during transit once the shipment has been handed over to the carrier.